When sending emails, it is important to ensure the recipient views your message as safe and legitimate, so they will read the contents and take action as needed.

There are some best practices you can follow to make sure your emails don’t appear to be phishing. These include:

  • The subject line should accurately and clearly describe the contents of the email. Readers should not have to guess or feel suspicious of the intent of your email after reading the subject line.
  • Phishers often include attachments in their email that can harm readers in various ways. Avoid sending attachments unless your recipient is expecting them. Include a clear explanation for the email and attachments in the body of the email.

For more guidance on drafting safe emails, visit the Knowledge Base article.