Believe it or not, IT Services isn’t run by machines; it’s run by people. Energetic, creative, enthusiastic people from diverse backgrounds with a wide set of skills deliver value to UChicago each and every day. From senior leadership to student employees (and at every layer in between), our people are our most important asset.
IT Services is an integral part of the University of Chicago, committed to service delivery and support of the university mission through innovative uses of technology. IT Services strives to:
- Align with the mission and priorities of the University
- Deliver quality services in an effective manner
- Achieve measureable results for both innovation and operations
- Communicate rational and transparent funding and prioritization models
- Work collaboratively internally and externally
- Make decisions that are timely and focused on future services
- Perform as a forward looking, innovative, and pro-active organization
Cole W. Camplese serves as the Associate Vice President for Information Technology and Chief Information Officer at the University of Chicago. In this role, he oversees Information Technology Services which provides, operates, and maintains computing and telecommunication facilities, equipment, and services that meet the needs of the educational, research, and administrative programs of the University.
Our Core Values
The values you see below are the result of the work of over 50 dedicated people in the ITS organization talking, thinking, and defining what we as an organization choose to represent.
We are an organization built on the power of creative thought.
We believe our expertise is most valuable when we work as a team to implement solutions.
We are committed to meaningful, honest, and rigorous communication with our partners and our peers.
We take responsibility for both our successes and our failures.
We empower one another through open dialogue, compassion, and trust.
Given its distributed model, the provisioning of IT services across the University relies on a strong governance model to assure optimal deployment of resources. This model relies on three tiers: Executive, Strategic and Operational.
These tiers and the advisory groups within represent a strong feedback loop that allows subject matter experts and super-users to help shape recommendations for technology direction. These focused efforts ensure that outcomes are being accomplished as needed at a tactical level. Unless already established, it is the role of the CIO to assure flow of information and staff support across the committees and advisory groups.
Learn more about each committee and their function below. For questions regarding IT governance at the University of Chicago, please contact Kathie Koch at firstname.lastname@example.org.
Provost’s IT Committee: Provost’s IT Committee is charged with reviewing University of Chicago IT project requests and deciding which projects receive priority in terms of resources and funding. The Provost’s IT Committee reviews IT projects and recommends allocations of IT resources in support of the University’s mission and institutional priorities.
Board of Computing Activities and Services: BCAS is a faculty statutory board appointed by the Provost and is the only committee at the Strategic Tier that also has a policy making responsibility. The BCAS is defined in the University Statutes, Section 2.10. It consists of 6-14 members appointed by the Provost, including: 1) the President of the University, 2) the Provost, and 3) one other representative from the Office of the Provost.
Enterprise Systems Planning Group: The ESPG is a University-wide group that serves as the clearinghouse for all substantial proposals, funding requests, and ongoing operating funds related to centrally supported enterprise administrative systems.
Academic Systems Planning Group: The ASPG is a University-wide group that serves as the clearinghouse for all substantial proposals, funding requests, and ongoing operating funds related to centrally supported academic systems.
Departmental IT Leaders: Monthly meeting of IT Heads, representing the schools and divisions of the University of Chicago (College, PSD, SSD, Humanities, SSA, Booth, Law, Graham, Divinity, Harris).
Forum For Academic Computing and Technology: FACT combines the IT technical leaders of all the academic divisions and schools, their alternates and designates, and selected individuals from within IT Services, in one common forum that meets monthly to discuss campus IT and IT-related matters.
Network Advisory Group: Provides a forum to vet changes and forecast demand in data networking services and policies for the campus.
Security Liaisons Group: The Security Liaisons Group assists the IT Security Office in developing consistent best practices and standards regarding IT security.
Data Stewardship Council: Established in 2008, the Data Stewardship Council (DSC) serves as an advisory and coordinating body to promote consistent administrative data policies across the University.
IT Services is the University’s central technology provider, supporting voice, network, and computing systems for the University of Chicago community.
IT Services is an integral part of the University of Chicago committed to service delivery and support of the university mission through innovative uses of technology.
It includes the following units:
Many divisions and schools provide support locally to their constituencies. For information about these groups, visit our Contact List for all local support units on campus.