For tips on how to stay secure while using Zoom, go to Secure Zoom Meetings and Webinars.

Zoom Overview

  • Record meetings and classes locally or to the cloud. Recordings saved to the cloud can be transcribed and searchable using Zoom’s beta transcription feature.
  • Consider purchasing hardware to help enhance your Zoom experience.
  • Enjoy enhanced collaboration features: screen sharing, participant polling, chat, real-time annotation of documents, interactive whiteboards, and breakout rooms.
  • Zoom offers exceptional video and audio quality for meetings and classes.
  • Once your account is set up, you can log in to Zoom for easy accessibility and collaboration.

Request a Zoom Account

Please note: You do not need a Zoom account in order to attend a meeting. You only need a Zoom account to host Zoom meetings.

Student Accounts
  • Enter the following URL into your web browser:
  • Click on the Sign In with SSO button in the lower main window.
    • Note: if you are already signed in with SSO, you will not see this option.
  • Enter your CNetID and password. Zoom will auto-generate an account for you.
  • You will be redirected to your Zoom profile page to schedule and host meetings.​
  • Use our Student Quick Start Guide (pdf) to get up and running with Zoom.
All Other Accounts

Please Note: If you are staff, make sure you have approval from a manager to procure an account before you request one.

Account Log In Options

Individual Accounts

Group Accounts

Zoom Recordings and Resources

Zoom Training Video for Remote Teaching
Other Zoom Training Videos

Get started using Zoom quickly with a set of video tutorials.

Experiencing an Audio issue? Have this information ready.

1) Meeting details, including:

  • Meeting ID
  • Date and Time of the meeting
  • Specific time the audio quality issue was heard (if applicable)

2) Telephone Information:

  • Phone number of user who had an issue (What is their phone #?)
  • Zoom teleconference number dialed
  • Telephone Service Provider Used (ATT, Verizon, etc.)
  • Model of phone used (Device Information)

3) Description of the issue.

Medical Center and Biological Sciences Division
University of Chicago Medicine and Biological Sciences Division staff have access to Zoom for UChicago Medicine, assuring that all data is private and kept secure within compliance requirements. If you have a question about Zoom and privacy compliance please contact the Privacy Program directly at 773-834-9716 or
Desktop Support and Engineers

ITS Desktop Support: view recorded webinar.

Topics include the following:

  • general Help Desk concepts
  • client support
  • related technical concepts

ITS Desktop Engineers: view recorded webinar.

Topics covered include installing and distributing plug-ins and related software and applications.

Additional Resources

Frequently Asked Questions

How many people can attend Zoom meetings and webinars?

  • You do not need a Zoom account in order to attend a meeting. You only need a Zoom account to schedule or host Zoom meetings.
  • Instructors and staff can host up to 500 participants in Zoom.
  • Students can host up to 300 participants in Zoom.
  • For meetings with more than 500 attendees, or if you need to host a webinar, please contact the Service Desk at 773.702.5800 to set up a consultation. Online webinars and events with up to 10,000 participants are possible for an additional cost. Large events require advance notice and planning.

Who can host and attend meetings and webinars?


  • Anyone can attend meetings, including individuals outside of the University.
  • Instructors, staff, and students with Zoom accounts can host meetings.

Webinars (one speaker to many attendees)

  • Anyone can attend webinars, including individuals outside of the University.
  • Instructors and staff can host webinars; please contact the Service Desk to schedule a consultation (UChicago maintains separate licenses for Webinars).

Special Considerations for UChicago Medicine and Biological Sciences Division (BSD) Staff

University of Chicago Medicine and Biological Sciences Division staff that may have access to patient protected health information or other confidential data received approval to use Zoom for UChicago Medicine, which allows for recording of Zoom meetings to your local computer’s hard drive (cloud recording is not available).


Researchers who have been interviewing Subjects in person and want to do so using Zoom should first contact their Institutional Review Board (IRB) for guidance.

What can I use to join and host Zoom online meetings or webinars?

Are there interactive features in Zoom?

The options for interaction in Zoom include the following:

  • Initiate virtual breakout sessions: meeting participants can be randomly placed in breakout rooms to hold small-group discussions.
  • Poll attendees: see responses to questions you pose in real time.
  • Group messaging.
  • Screen share documents, photos, and video clips.
  • Simultaneous screen sharing.
  • Annotation and co-annotation.
  • Whiteboarding.

How can I test my Zoom video conferencing hardware and software?

You can test Zoom video conferencing with the Zoom test site.

Can any University of Chicago student use Zoom conferencing?

All University of Chicago students may create a free Zoom student account by visiting, clicking on the “Sign In” button, and entering their CNetID and password. Zoom allows students to host online video calls using computer audio for up to 300 participants. This can be used for meetings, group project work, and student events.

How do I get support?

Need help with Zoom? Visit the IT Services Knowledge Base, Zoom’s robust help site, or contact the IT Services Service Desk.