IT Services Strategic Goals
FY25 Strategic Plan
The Strategic Plan connects to our mission, guiding principles, and core values.
Financial Systems Transformation
- Partner with key stakeholders to support the new cloud-based finance and accounting systems and processes.
- Support unified financial reporting with real-time data for improved decision-making at all levels of the organization.
Next Generation Network (wired and wireless)
- Complete the network modernization project, increasing network bandwidth and our wireless availability.
- Implement new security solutions to reduce cybersecurity risks.
- Invest in research networking to augment our capabilities.
Evolving Identity Management
- Evolve to a modern, unified, secure, cloud-based identity management system to manage access and authorization.
- Retire legacy identity management systems in central IT, schools, divisions, and departments across the University.
- Prepare for people-centric security solutions.
Optimize University Information Technology Service Delivery
- “Shift-left” for improved customer service and satisfaction.
- Invest in campus partnerships to optimize service delivery and meet budget challenges.
- Enhanced IT Procurement guidelines.
Generative AI Integration and Strategy
- Support faculty and instructors in thinking about the use of generative AI tools for teaching and learning.
- Increase awareness and understanding about the opportunities and risks of artificial intelligence with workshops and online content.
- Develop use cases for the use of generative AI with administrative partners.
- Implement Generative AI projects.
- Leverage AI and machine learning to enhance operational efficiency.
- Develop guidelines and policies to ensure the ethical, secure, and responsible use of generative AI across the University.
Universal Printing
- Integrate the student printing environment with the University’s Managed Print Services.
- Expand Managed Print Services across administrative and academic units.