Support

Have Questions? Need Help? That’s why we’re here.

As your campus technology partner, IT Services provides many resources that you’ve come to rely on, from telephones and computers to email and networking services. In addition, many divisions and schools also provide support locally to various constituencies.

For critical emergencies (such as application outages or inability to access network resources), contact the Service Desk at 773.702.5800 (2.5800).

Regular Hours

Monday – Friday
10:00 a.m. – 6:00 p.m.

Summer Hours

Monday – Thursday
10:00 a.m. – 6:00 p.m.

Friday
9:00 a.m. – 4:00 p.m.

Closed on University Holidays

Online

Need a quick answer? Visit the online knowledge base for 24/7 access to a robust library of help documents. For the fastest support response, submit a request to the Self Service Portal.

Walk-In

Prefer to chat face-to-face? The TechBar in the Regenstein Library is open from 10:00 a.m. to 6:00 p.m. Monday through Friday during the academic year. The Polsky TechBar is open Tuesdays and Thursdays from 8:00 a.m. to 4:30 p.m.

Phone

For critical emergencies (such as application outages or inability to access network resources), contact the Service Desk at 773.702.5800.