IT SERVICES PROCEDURES

PROCEDURE FOR OBTAINING PERSONAL EMAIL FROM THE ACCOUNT OF A DECEASED UNIVERSITY COMMUNITY MEMBER

Upon passing, a deceased person’s property generally reverts to their estate or trust, which includes the personal content of the University email account. As such, the University needs to ensure that the proper legal processes are followed when turning over this property.

If the deceased’s survivors have filed a petition with a probate court, the family should secure “letters of office” from the court – a document that will supply legal proof that they are authorized to take action on behalf of the estate and that will enable the University to give the family a copy of the personal email stored in the deceased’s account. If the deceased person’s estate is held in trust, the trustee should supply written proof of authority to take action on behalf of the estate.

If the deceased did not have a will and his or her assets fall into the definition of a “small estate,” then the family should complete and submit a “small estate affidavit,” which in Illinois will give the family the authority to take actions for the estate, including the ability to obtain access to personal email.

Once the trustees or heirs have secured the “letters of office” or the executed “small estate affidavit,” they may send them with the request for the personal email of the deceased to itservices@uchicago.edu or call 773.702.5800 for further assistance.

Resources

This information is provided by the University of Chicago’s Office of Legal Counsel.