March 2020

Zoom Security and Privacy


The University of Chicago is closely monitoring and addressing the recent privacy and security concerns about Zoom that have been raised in the media and by members of the campus community. Following incidents, both here and at other organizations, in which uninvited participants have disrupted Zoom sessions, Zoom updated its security to help prevent such incidents. Zoom’s CEO recently addressed these concerns and the platform’s updated security measures with a post on their website.

As an enterprise customer, the University has worked directly with Zoom in recent days to take proactive steps to maintain a safe and productive remote learning and conferencing environment. You can find more information on our Zoom security page. While we have enhanced security at the University level, it’s important that individual users follow guidance on our Zoom security page to optimize individual account security settings.

We are in regular communication with our higher education peers who are using Zoom, to learn about their experiences and the efforts they are taking to protect users. We will continue to monitor the situation and evaluate additional enhancements to improve online safety and security for UChicago Zoom users.

Thank you for your attention to this important matter. Please contact if you have questions or concerns not addressed on our Zoom security page.


Kevin Boyd
Chief Information Officer
University of Chicago

If you have questions or need guidance on optimizing these settings, please contact IT Services or your local IT support team.